Privacy Policy

1. Introduction

Stayvanah, operated by HBMC Residential Group ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our short-term rental co-hosting services in Charlotte, NC.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and property address submitted through our estimate form.
• Property Information: Details about your property including type, bedrooms, bathrooms, and location.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Cookies & Tracking: We use cookies and similar technologies to improve your browsing experience.

3. How We Use Your Information

We use the information we collect to:

• Provide revenue estimates and property management consultations
• Communicate with you about our services
• Send confirmation and notification emails related to your inquiries
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting business, provided they agree to keep your information confidential.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Unsubscribe from emails using the link provided in each message

7. Third-Party Links

Our website may contain links to third-party sites such as Airbnb, VRBO, and our direct booking platform. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at hemang@hbmcre.com or call 704-286-9922.